Privacy policy
This Privacy Policy explains how PRO GROWTH GLOBAL LTD, trading as Everholm ("we", "us"), collects and uses your personal data when you visit or buy from everholm.co.uk. We are the data controller under the UK GDPR and the Data Protection Act 2018.
1. Data controller
PRO GROWTH GLOBAL LTD
Company registration number: 16609475
Registered office address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@everholm.co.uk
Phone: +44 7520 650078
2. What we collect
- Contact and order details: name, email, phone, delivery and billing address, order history.
- Payment information, processed securely by our payment providers. We do not store full card details.
- Device and usage data: IP address, browser, pages viewed, collected through cookies and similar technologies.
- Messages you send us.
3. Why we use it
- To process and deliver your orders and manage subscriptions (contract).
- To provide customer support (contract and legitimate interests).
- To prevent fraud and keep the site secure (legitimate interests).
- To send marketing emails, only where you have opted in. You can unsubscribe at any time (consent).
- To meet legal and accounting obligations (legal obligation).
4. Who we share it with
We share data only with service providers that help us run the store, such as Shopify (hosting and checkout), payment processors, delivery partners, and email and analytics providers. Where data is processed outside the UK, appropriate safeguards are in place.
5. Cookies
We use essential cookies to run the site and, with your consent, analytics and marketing cookies. You can change your choices at any time.
6. How long we keep it
We keep order records for as long as required for tax and accounting purposes (normally 6 years) and other data only as long as needed.
7. Your rights
You can ask to access, correct, delete or restrict the use of your data, object to processing, or request a copy of your data by emailing contact@everholm.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).